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168 Main Rd, Biggin Hill, Westerham TN16 3BB, UK – 01959 575079
On the plus side.... Nice shopping experience. Generally pleasant and helpful staff. Normally well stocked shelves. Not as expensive as many people think. Good quality produce. Good offers. Self scanning option. Decent sized car park. On the minus side.... At busy times, yes they need to stock the shelves but there often end up being countless refilling trolleys blocking the aisles making progress round the store nearly impossible. Self scanning area supervisors (to authorise alcohol purchases) often not there when needed (wandered off). A couple of staff regularly demonstrate a complete lack of customer service skills (maybe a week long course at a charm school might help?). Completely bland looking cafe area.
It has a nice coffee shop and gives free coffee to customers with a loyalty card who spend in the shop. Fresh food and veg is generally good. The mark downs don't get reduced by much though.
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